Privacy Policy

Information we collect

We collect information you provide directly to us and information collected automatically when you use our website.

• Contact details you submit through our contact form, quote request, or customer portal — such as your name, facility or company name, email address, and phone number.
• Service details you share with us, including the testing services you are interested in and any notes about your facility.
• Account information used to access the customer portal, where applicable.
• Usage data such as pages visited, referring URLs, browser type, and device information, collected automatically through cookies and similar technologies.

How we use your information

We use the information we collect to:

• Respond to your inquiries and prepare quotes for environmental monitoring and testing services.
• Provide, maintain, and improve our services and customer portal.
• Send reports, certificates, and service-related communications.
• Operate, secure, and analyze the performance of our website.
• Comply with legal, regulatory, and accreditation obligations.

How we share information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website and deliver our services (for example, email delivery and hosting providers), and when required by law, regulation, subpoena, or to protect our rights. Any service providers are bound to use the information only as needed to provide their services to us.

Data retention

We retain analytical, financial, and account data as required by applicable law, regulation, and our internal standard operating procedures, and for as long as necessary to fulfill the purposes described in this policy.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing. To make a request, contact us using the details below. You can also opt out of non-essential cookies through your browser settings.

Children's privacy

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date above.

Contact us

If you have questions about this policy or your information, contact us at info@coreqclabs.com or 7600 Jonestown Rd., Harrisburg, Pennsylvania 17112.